FAQs

 

What types of candles do you offer?

At Bellavie Flame, we provide a curated selection of beautifully crafted candles. Our offerings include a variety of designs such as the popular Bouquet candle and the serene Buddha candle, each designed to enhance the ambiance of any space.

How are your candles made?

Our candles are crafted with a commitment to quality and artistry. We utilize premium materials to ensure that each candle not only looks elegant but also provides a long-lasting and enchanting fragrance experience.

What makes your candles unique?

Bellavie Flame candles stand out due to their exquisite craftsmanship and attention to detail. Each product is designed to bring warmth and joy to your home, making them suitable for various occasions and seasons.

Are your candles safe to use?

Yes, our candles are made from high-quality materials that are safe for use in homes. We adhere to industry standards to ensure that our products are both safe and enjoyable for our customers.

How should I care for my candles?

To maximize the lifespan of your candles, it is recommended to trim the wick to about 1/4 inch before each use. Additionally, avoid burning the candle for more than four hours at a time to prevent soot buildup and ensure an even burn.

Do you offer seasonal products?

Yes, we offer seasonal products, including our festive Christmas bowl, which is designed to bring a touch of holiday spirit to your home. Our seasonal offerings change throughout the year to reflect various celebrations and themes.

What is your return policy?

While specific details regarding our return policy are not provided here, we encourage customers to reach out to our customer service team for assistance with any concerns regarding their purchases.

How can I contact customer service?

Customers can reach our customer service team through the contact form available on our website. We strive to respond to inquiries promptly and provide the necessary assistance.